Ledger
Support
Ledger is in beta on TestFlight. Here’s how to send feedback, and answers to common questions.
Send feedback
- Take a screenshot anywhere in Ledger.
- Tap the screenshot, then Share Beta Feedback.
- Add a few words and send.
You can also open the TestFlight app, choose Ledger, and tap Send Beta Feedback. If Ledger closes unexpectedly, TestFlight asks whether to send a report.
For anything longer, email support@keepingledger.com.
Common questions
How does Ledger sync between my devices?
Through iCloud. Sign in to the same Apple Account on each device and keep iCloud on for Ledger. Settings › iCloud sync shows whether it’s up to date.
Why aren’t my moods on my other devices?
Moods stay on the device you log them on. If Save to Health is on, they’re also saved to Apple Health as State of Mind.
Why didn’t Health fill in a habit?
Check that Ledger can read that kind of data: in the Health app, tap your profile, then Apps › Ledger. The habit also needs Health set as its source.
How do I export my data?
Settings › Export saves everything as a file, with the Journal if you include it.
How do I delete everything?
Settings › iCloud sync › Delete everything removes your Ledger data from all your devices and iCloud. Water and moods saved to Health, and events added to your calendar, stay where they are.
What will Ledger cost?
The beta is free. At launch, Ledger has a free 14-day trial, then Ledger Lifetime is $29.99, once. There’s no subscription.
It helps to include your device, its system version, Ledger’s version (Settings › About Ledger), and what happened just before the problem.
How Ledger handles your information: Privacy.